Privacy Policy

We know that your privacy is very important to you. That's why protecting any personal information, such as your name, address, email address or phone number that you provide to us is of the utmost importance to Solsons group and its subsidiaries, divisions, affiliates, brands and other Solsons companies. As a result, we have prepared this Privacy policy to let you know about the manner in which we collect, use, disclose and otherwise manage the personal information you entrust to us on this website. When you provide personal information on this website you are consenting to the manner in which Solsons group will collect, use, disclose and otherwise manage your personal information, as set out below.

    Collection and Use of Personal Information:
  • We may collect personal information that you provide to us when you:
  • Purchase, order, return, or request certain information about our products and services;
  • Request warranty or product repair services;
  • Contact customer service;
  • Visit or register with our Sites or enter into a contest or sweepstakes or respond to one of our surveys; or any such offerings today or in future.
  • Provide us with comments or suggestions / Feedbacks.

Online Shopping:
When you purchase products and services on this site & if you use a credit card, debit card, PayPal transfers or bank transfers, we will collect your credit or debit card information and keep a history of your purchases. We use this information to process your orders, to ensure proper delivery, to better assist you when you contact us as well as to improve our product and service offerings.
When you return previously purchased merchandise or request a refund or exchange, you may be asked to give your name, address, phone number and show information that identifies you. We collect this information to help prevent fraud.

Online Registration:
Registration is an optional service provided by our Sites. You do not have to register to browse or shop online. When you register, you are asked for personal information such as your name, address, phone number, e-mail address, a password that you select, and optionally, your interests. Your registration information may be used to help make your online shopping quicker and easier. When you register you will have the opportunity to sign up for buying & marketing information from Solsons group.

Pictures, Features and Specifications:
Solsons.com has made every effort to provide accurate pictures, features, and specifications for your information. We do not, however, imply or express a warranty that the products are exactly as depicted and photos within our site. We do reserve the right to make changes in design, appearance, and construction of any and all products listed herein without incurring any obligation in making such changes in products previously sold or transferred. Solsons group, reserves the right to discontinue the availability of any products at such time as such action is considered necessary.

Contests, Questions or Surveys:
When you ask a question, participate in a survey or enter a contest or sweepstakes on this website or any sponsored event through our Sites, we may collect your name, address, phone number and e-mail address. We use this information to administer your participation in a contest or sweepstakes. At the time you are entering a contest or sweepstakes, we may ask your permission to send you future marketing information from Solsons group.

Your Suggestions & Feedback:
We use your feedback, suggestions, survey information and comments solely to monitor and/or improve the use and features of our Sites and our product and service offerings.

The Information We Collect:
This notice applies to all information collected or submitted on the Solsons group web site. On some pages, you can order products, make requests. The types of personal information collected at these pages are;

Name in Full
Permanent Address
Shipping Address
E-Mail Address
Website Address
Phone Number
Credit/Debit Card Information
(Collected by PayPal for payment transaction)

The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties.
We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our Web site if you would like to receive updates on our new products and services. Information you submit on our Web site will not be used for this purpose unless you fill out the registration form.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.
We may also send you mail, email or call you with information about our product and service offerings if you have provided us with your name and address, email address or phone numbers during any communication. If you would like to stop receiving such promotional information from Solsons group, please send us an email (unsubscribe@solsons.com) with Subject heading: "Unsubscribe"

Access to Personal Information:
You may request access to the personal information that we have about you. As a registered user with our Sites, you can access your profile information at any time by:
  • Clicking on the "Log In" button on the top of any page.


Security of Personal Information:
We will maintain the confidentiality of all personal information collected on our Sites and will only disclose such information to employees and Service Providers who require such information for the purposes described in this policy. We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control.

Security Measures on Our Sites

Our Commitment to Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Secure Shopping:
When you place orders on our Sites, all of your order information, including your card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our sites from capturing and viewing your personal information.

Passwords:
To provide you with an increased level of security, online access to your personal information is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. Solsons group & its employees will never ask you for your password in any unsolicited communication including unsolicited correspondence such as letters, phone calls or e-mail messages.

Credit Card Security:
An SSL (Secure Sockets Layer) is in use during Checkout. SSL provides 128 bit encryption method which provides the most secure form of encryption for online trading. Details are only decrypted after they reach our computer. They are not held in clear text on any website.

All online transactions that are processed on a secure server will always displays the golden padlock (bottom right hand corner of your computer screen). Also, if you look carefully at the address bar you will see https:// the 's' denotes a secure server is in use.

Warning and Liabilities:
IMPORTANT! Before using any Solsons Tools, read and understand all direction, instructions, safety data, warnings and cautions for that particular product mentioned on the packaging / website. Failure to do so may result in injury, bodily harm, and/or property damage. Always wear safety goggles. Use Tool for which it was intended, do not modify the original design. Use great care when choosing the right tool for the right job. Always use with care and keep tools away from children. Always keep your tool clean, inspect it before using and replace it when worn. Although we have provided some caution information on our site and its package as a convenience to our customers, no warranty, express or implied, is made that all necessary and required caution information has been disclosed regarding the products on our site. In addition, Solsons group cannot accept responsibility for the results of using tools which have been abused, badly worn, used incorrectly, modified from the original design, improperly repaired or lack of maintenance. As part of the warranty, we undertake to repair / replace the product for any manufacturing defect and shall, under no circumstances, be liable for any consequential, indirect, special, punitive or incidental damages or loss of profits.

Copyright:
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of Solsons group and protected by international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of Solsons group. All software used on this site is the property of Solsons group or its software suppliers and protected by Indian and International copyright laws. The content and software on this site may be used as a shopping, selling, and marketing resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site is strictly prohibited.

How to Contact Us:
We want to assure you that Solsons group is dedicated to protecting your privacy.
You can contact us or otherwise communicate your privacy concerns by: